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Cancellation Policy
About Us: Pecospharma‘s Commitment to You
At Pecospharma, our mission is to provide affordable pharmaceutical solutions and ensure 100% customer satisfaction. We strive to fulfill every order with dedication and adhere strictly to our delivery schedule. When a customer places an order with us, we go above and beyond to supply the requested products promptly. We value your trust and use your information solely for order fulfillment. However, we understand that circumstances may arise where a customer or the dealer needs to cancel an order. Our cancellation policy is designed with flexibility to accommodate these situations. The following scenarios are covered by our cancellation policy.
Limitation of Quantity Available for Purchase
If the quantity of medication ordered by a customer is less or the specific product is temporarily out of stock, our cancellation policy will apply. We aim to fulfill your orders but may face limitations due to stock availability.
Disputes and Complaints
If a customer encounters any disputes or issues with our products, we encourage them to promptly reach out to our customer care team. Our dedicated team is ready to assist in finding an amicable solution to address your concerns.
Unavailability of Stock
In the event that a product you desire is unavailable, we will initiate the order cancellation policy. We aim to provide the best possible service, but sometimes stock limitations may apply.
Unpaid Orders
We do not endorse or encourage unpaid orders. Payment is a crucial step in confirming your order.
Cancellation by a Customer
Customers have the flexibility to cancel their orders at their discretion, but it’s important to have a valid reason for doing so. We appreciate open communication with our customers.
Non-Receipt of Payment
Non-receipt of payment is considered equivalent to order cancellation. To proceed with your order, payment is essential.
Refunds
For customers who have paid by credit card, check, or money order, we will issue a refund if the payment has not been deposited successfully. Your satisfaction and financial well-being are essential to us.
Complete Satisfaction
At Pecospharma, we are committed to ensuring your complete satisfaction. If you are dissatisfied with any of our products, we encourage you to report the issue to our customer care team. We will make every effort to address your concerns, and if a resolution is not possible, we offer a complete replacement or a refund to ensure your peace of mind.
Your trust and satisfaction are paramount to us. If you have any questions or require assistance, please do not hesitate to reach out to our dedicated customer care team. Pecospharma is here to provide affordable healthcare solutions and exceptional customer service. Thank you for choosing us as your trusted pharmaceutical partner.