Contact us

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where can I view my sales receipt?
  • Logging into your account on the Pecos Pharma website.

  • Navigating to the Order History or My Orders section.

  • Selecting the specific order you want the receipt for.

  • Clicking on View Receipt or Download Invoice.

How can I return an item?
  • Check Return Policy: Make sure your item is eligible for return based on Pecos Pharma’s return and cancellation policy (usually within a certain number of days and unopened/unused).

  • Log into Your Account: Go to the Order History or My Orders section on the website.

  • Select the Item: Choose the order/item you want to return and look for a Return or Request Refund option.

  • Fill Return Request: Provide reasons for the return and any necessary details.

  • Wait for Confirmation: Pecos Pharma will review your request and provide return instructions, including how and where to send the item back.

  • Ship the Item: Send the product back as per the instructions, keeping the shipping receipt for tracking.

  • Receive Refund: Once the return is received and inspected, your refund will be processed as per the policy.

How can I edit or update my cart?

In your cart page, you can add/remove items or change quantities before proceeding to checkout.

What payment methods do you accept?

We accept credit/debit cards,Paypal 

Is the checkout process secure?

Yes, our checkout is SSL encrypted to ensure your payment and data are safe.

How long does delivery take?

Delivery times vary by location, usually between 7-18 business days.

Can I track my order?

Yes, after shipping, you'll receive a tracking ID via email

How can I contact Pecos Pharma customer support?

Reach us via email at support@pecospharma.com or call our helpline available 24/7.

Pecos Pharma

CONTACT US